Description

This foundational course equips healthcare leaders with practical skills to use Generative AI safely and effectively in daily operations. Through realistic healthcare scenarios, participants learn how to structure prompts, reduce errors, improve accuracy, and apply GenAI to administrative, clinical, and managerial tasks.

Why Take This Course?

This course gives healthcare leaders fast, practical skills to use Generative AI safely and effectively in daily work—from summarizing clinical information to drafting protocols and improving communication—using structured prompting techniques that increase accuracy and reduce errors. Participants finish the day with ready-to-use workflows that immediately enhance productivity, clarity, and decision-making.

Who Is This Course For?

This course is ideal for healthcare professionals at all leadership and operational levels who want to begin using Generative AI safely and effectively in their daily work. Suitable for:

• Hospital and clinic managers
• Doctors, nurses, and allied health professionals
• Healthcare administrators and coordinators
• Medical educators and academic staff
• Quality and compliance officers
• Public health officers

No advanced AI knowledge required — only basic familiarity with GenAI tools.

Learning Outcomes

Participants will be able to:

• Write effective, structured prompts for healthcare use cases.
• Improve AI accuracy by using constraints, roles, formats, and verification steps.
• Generate safe patient-facing materials, summaries, and protocols.
• Identify risks, reduce hallucinations, and safeguard sensitive data.
• Apply GenAI in real workflows: admin, clinical, training, compliance, communication.

Modules

Module 1 – GenAI in Healthcare: What Leaders Need to know

Module 2 — Fundamentals of Effective Prompting (All Practical)

Module 3 — Healthcare Administrative Use Cases

Module 4 — Clinical Use Cases for Leaders (Non-diagnostic)

Module 5 — Safe, Responsible, Compliant Use

Handouts

1. The 5-Part Prompting Framework (Healthcare Edition)

A simple visual guide showing how to structure prompts using role, task, context, constraints, and output format, with 5 healthcare examples.

2. Safe & Responsible Use of GenAI in Healthcare

A one-page checklist covering PHI safety, risk flags, inappropriate use cases, and safe-use scenarios.

3. Foundational Prompt Templates for Healthcare (10 Templates)

Templates for:

• Patient communication
• Policy summarization
• Protocol drafting
• Administrative letters
• Clinical note summarization

4. Accuracy & Hallucination-Reduction Checklist

Red-flag indicators + 6 verification prompts for improving reliability.

5. Before/After Prompt Examples (Foundations Level)

Illustrations of poor vs. improved prompts for real scenarios such as discharge summaries and patient leaflets.

Duration

8 hours (1 day)

Certification

Participants who successfully complete each 1-day course receive a Certificate of Completion issued by the Sydney Institute of Technology & Innovation (SITI).

Each certificate includes:

• Participant’s name
• Course title (Foundational, Advanced, or Expert)
• Date of completion
• Verification code
• Digital signature of SITI
• SITI seal and branding

For participants who complete all three AI Healthcare courses, SITI may issue an optional “Generative AI for Healthcare Leaders – Professional Achievement Recognition” documenting completion of the full pathway.